Privacy Policy

Last Updated: August 15, 2025

Stonelake Realty Group LLC values and respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, mobile application, and related services (collectively, the “Service”).

By accessing or using our Service, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy as well as our Terms of Service.

1. Definitions

For clarity, the following terms are used in this Privacy Policy:

  • Company: Refers to Stonelake Realty Group LLC

  • Personal Data: Any information that can identify or be linked to an individual (e.g., name, email, phone number, IP address).

  • Cookies: Small data files stored on your browser that help us recognize you and improve your user experience.

  • Device: Any internet-connected device such as a phone, tablet, or computer used to access our Service.

  • Service: The Stonelake Realty Group LLC platform, website, and associated applications.

  • You / User: Any person or entity that interacts with our Service.

2. Information We Collect

We may collect the following information when you use our Service:

  • Contact Information: Name, phone number, email address, mailing address, and property address.

  • Account Information: When you register, subscribe, or fill out forms.

  • Device Information: IP address, browser type, operating system, and device identifiers.

  • Optional Data: If enabled, mobile contacts/phonebook for easier use of certain features.

  • Social Media Data: Public information you choose to share with us via third-party platforms.

  • Property Information: Property address, property condition, ownership-related information, repair details, desired selling timeline, and other information you voluntarily provide about a property.

3. How We Use Your Information

Your information may be used for the following purposes:

  • To provide and personalize our services.

  • To process transactions and deliver purchased products or services.

  • To improve customer service and website functionality.

  • To send marketing communications (with opt-out options).

  • To administer promotions, surveys, or contests.

  • To comply with legal obligations or enforce our rights.

4. Sharing of Information

We may share your information in the following situations:

  • With trusted third-party service providers (e.g., hosting, payment processing, email management).

  • With advertisers or marketing partners whose services we believe may be of interest to you.

  • With affiliates or business partners, including in the event of a merger, sale, or acquisition.

  • As required by law enforcement, court orders, or regulatory obligations.

We do not sell your personal information to unrelated data brokers. However, if we determine that we are not the best fit to assist with your property, we may share, refer, transfer, or sell your inquiry, contact information, and property-related information to a licensed real estate agent, broker, investor, buyer, or other real estate professional who may be better suited to assist you, where permitted by applicable law.

5. Data Retention

We retain personal data only for as long as necessary to provide our Service and comply with legal obligations. Once no longer required, we securely delete or anonymize the data.

6. Security of Your Information

We use reasonable technical, administrative, and physical safeguards (including SSL encryption and secure servers) to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

7. International Data Transfers

As a U.S.-based company, your information may be stored or processed in other countries. By using our Service, you consent to such transfers, subject to applicable data protection laws.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access & Correction: Request access to or correction of your personal data.

  • Deletion: Request deletion of your information.

  • Opt-Out: Unsubscribe from marketing communications at any time.

  • Data Portability: Request a copy of your data in a portable format.

To exercise these rights, contact us at the details below.

9. Children’s Privacy

Our Service is not directed at individuals under the age of 13, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately for removal.

10. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site traffic, and improve performance. You can disable cookies in your browser, but certain features of the Service may not function properly.

11. Legal Compliance (GDPR & CCPA)

  • GDPR (EU Residents): You may have rights of access, rectification, erasure, restriction of processing, objection to processing, and data portability, where applicable.

  • CCPA (California Residents): You may have the right to know what personal information we collect, request deletion, request correction, and opt out of the sale or sharing of personal information, where applicable.

We do not sell your personal information to unrelated data brokers. However, as described in this Privacy Policy, if we determine that we are not the best fit to assist with your property, we may share, refer, transfer, or sell your inquiry, contact information, and property-related information to a licensed real estate agent, broker, investor, buyer, or other real estate professional who may be better suited to assist you, where permitted by applicable law.

To exercise any applicable privacy rights, contact us using the information listed below.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Continued use of our Service after changes indicates acceptance.

13. Contact Us

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